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The CRS Coordinator’s Manual

The objective of the Community Rating System (CRS) is to recognize communities that are doing more than meeting the minimum NFIP requirements to help their citizens prevent or reduce flood losses. The CRS also provides an incentive for communities to initiate new flood risk reduction activities. The CRS Coordinator’s Manual is the guidebook for the […]

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100 Series: Introduction

ISO/CRS Specialists and FEMA CRS Contacts ISO/CRS Specialists are responsi­ble for reviewing community requests for Community Rating System classification and verifying implementation of activities credited by the CRS. The name and telephone number of the ISO/CRS Specialist for a state are listed below. The ISO/CRS Specialist is an employee of Insurance Services Office, Inc. (ISO), […]

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How to Complete & Submit a Recertification Packet

What is a Recertification? A recertification is a yearly check-in to confirm that your community is performing the annual requirements pursuant to the current CRS Coordinator’s Manual. This normally includes annual outreach requirements, publicizing and tracking services, preparing progress reports for plans, and records showing proper maintenance of your drainage system. Recertifications take place every […]

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Training & Videos

Webinars on the Community Rating System The CRS Webinar Series provides both live and on-demand training to communities that are not yet participating in the Community Rating System, local government staff who are new to the CRS, and those with experience in the program. The Series includes basic introductory sessions and more advanced topics, most […]

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Website Maintenance

Even the best-designed and built websites will require upkeep. In addition to security and content updates, your community should regularly check your website(s) for broken links. A broken link results when something on your website points to a file that doesn’t exist at the specified location, and is most often the result of a file […]

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700 Series: Community Classification

The following guides, checklists and other materials, most of them referred to in the CRS Coordinator’s Manual, are optional aids to help communities with their CRS programs. Values for the Community Growth Adjustment (CGA) for all counties—Refer to Section 710 of the Coordinator’s Manual. (⬇Download .xlsx)

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500 Series: Flood Damage Reduction

Forms CC-RL The Repetitive Loss List (⬇Download .pdf) CC-520EHP Acquisition and Relocation—(FEMA Form 0-86-035B, pages 2-4) Refer to Section 520 of the Coordinator’s Manual. (⬇Download .pdf) CC-530 Retrofitted Buildings—(FEMA Form 0-86-035A, pages 10-11) Refer to Section 530 of the Coordinator’s Manual. (⬇Download .pdf) CC-530EHP Flood Protection—(FEMA Form 0-86-035B, pages 5-15) Refer to Section 530 of […]

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