ISO/CRS Specialists and FEMA CRS Contacts
ISO/CRS Specialists by State
ISO/CRS Specialists are responsible for reviewing community requests for Community Rating System classification and verifying implementation of activities credited by the CRS. The name and contact link of the ISO/CRS Specialist for a state are provided below. The ISO/CRS Specialist is an employee of Insurance Services Office, Inc. (ISO), FEMA’s CRS management contractor.
General questions may be directed to nfipcrs@iso.com.
ISO/CRS Specialists by State
The following specialists are generally responsible for assisting communities in these states. Please be aware however that you may be contacted by any specialist to conduct your cycle verification, and you will continue working with that specialist through the duration of the verification visit.
Alaska — Marlene Jacobs Contact Marlene, Eugene Kohls Contact Eugene
Alabama — Jennifer Rachal Contact Jennifer, Jonathan Smith Contact Jonathan
Arkansas — Stephanie Weeks Contact Stephanie, Garrett Byma Contact Garrett
Arizona — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
California — Marlene Jacobs Contact Marlene, Eugene Kohls Contact Eugene
Colorado — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Connecticut — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
Delaware — Paula King Contact Paula, Jonathan Smith Contact Jonathan
Florida — Craig Carpenter Contact Craig, Paula King Contact Paula, Jonathan Smith Contact Jonathan
Georgia — Paula King Contact Paula, Jonathan Smith Contact Jonathan
Hawaii — Marlene Jacobs Contact Marlene, Eugene Kohls Contact Eugene
Iowa — Marilyn Sucoe Contact Marilyn, Scott Cofoid Contact Scott
Idaho — Marlene Jacobs Contact Marlene, Contact Eugene
Illinois — Marilyn Sucoe Contact Marilyn, Scott Cofoid Contact Scott
Indiana — Marilyn Sucoe Contact Marilyn, Scott Cofoid Contact Scott
Kansas — Marilyn Sucoe Contact Marilyn, Scott Cofoid Contact Scott
Kentucky — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Louisiana — Jennifer Rachal Contact Jennifer, Jonathan Smith Contact Jonathan
Massachusetts — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
Maryland — Stephanie Weeks Contact Stephanie, Garrett Byma Contact Garrett
Maine — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
Michigan — Marilyn Sucoe Contact Marilyn, Scott Cofoid Contact Scott
Minnesota — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Missouri — Marilyn Sucoe Contact Marilyn, Scott Cofoid Contact Scott
Mississippi — Jennifer Rachal Contact Jennifer, Jonathan Smith Contact Jonathan
Montana — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
North Carolina — Jennifer Rachal Contact Jennifer, Jonathan Smith Contact Jonathan
North Dakota — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Nebraska — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
New Hampshire — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
New Jersey — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
New Mexico — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Nevada — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
New York — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
Ohio — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Oklahoma — Stephanie Weeks Contact Stephanie, Garrett Byma Contact Garrett
Oregon — Marlene Jacobs Contact Marlene, Eugene Kohls Contact Eugene
Pennsylvania — Stephanie Weeks Contact Stephanie, Garrett Byma Contact Garrett
Puerto Rico — Paula King Contact Paula, Jonathan Smith Contact Jonathan
Rhode Island — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
South Carolina — Paula King Contact Paula, Jonathan Smith Contact Jonathan
South Dakota — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Tennessee — Paula King Contact Paula, Jonathan Smith Contact Jonathan
Texas — Stephanie Weeks Contact Stephanie, Garrett Byma Contact Garrett
Utah — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
Virginia — Stephanie Weeks Contact Stephanie, Garrett Byma Contact Garrett
Vermont — Jason Rotter Contact Jason, Garrett Byma Contact Garrett
Washington — Marlene Jacobs Contact Marlene, Contact Eugene
Wisconsin — Marilyn Sucoe Contact Marilyn, Scott Cofoid Contact Scott
West Virginia — Stephanie Weeks Contact Stephanie, Garrett Byma Contact Garrett
Wyoming — Kerry Redente, Contact Kerry, Eugene Kohls Contact Eugene
FEMA CRS Regional Coordinators
| Coordinator | Contact Information | |
|---|---|---|
| Region 1 | John Grace | john.grace@fema.dhs.gov |
| Region 2 | Thomas Song | thomas.song@fema.dhs.gov |
| Region 3 | Bill Bradfield | william.b.bradfield@fema.dhs.gov |
| Region 4 | Roy McClure | roy.mcclure@fema.dhs.gov |
| Region 5 | James Sink | james.sink@fema.dhs.gov |
| Region 6 | Rebecca Dake | rebecca.dake@fema.dhs.gov |
| Region 7 | Chris Parsons | christopher.parsons@fema.dhs.gov |
| Region 8 | Peter Reinhardt | peter.reinhardt@fema.dhs.gov |
| Region 9 | Antoinette Stein | antoinette.stein@fema.dhs.gov |
| Region 10 | John Graves | john.graves@fema.dhs.gov |
ISO Program Coordination
Sherry Harper
Program Director
Contact Sherry
Scott Cofoid
Senior Technical Coordinator
Contact Scott
Tracie Belongia
Technical Coordinator
Contact Tracie
Garrett Byma
Technical Coordinator
Contact Garrett
Eugene Kohls
Technical Coordinator
Contact Eugene
Jonathan Smith
Technical Coordinator
Contact Jonathan
Cristina Martinez
Data Manager
Contact Cristina
CRS Communities
Map of CRS communities (interactive)CRS Users Groups
CRS communities across the country have formed CRS Users Groups to share information about CRS activities and credits. The groups also offer training opportunities. Click below for contact information for each group.
List of All CRS Users Groups