Training & Videos

Webinars on the Community Rating System

The CRS Webinar Series provides training opportunities to communities that are not yet participating in the Community Rating System or local government staff that are new to the CRS, and to local government staff with experience in the CRS. The Series includes basic introductory sessions and more advanced topics, most averaging about an hour in length.

All classes 1:00 pm Eastern/10:00 am Pacific


Date Title
November 19 Introduction to CRS
November 20 CRS and Coastal Hazards
December 17 Natural Floodplain Functions and the CRS
December 18 Preparing an Annual Recertification


Click here and type “CRS” in the search field to view webinars that are now open for registration.

If you have questions about the CRS Webinar Series, please contact

Emergency Management Institute Courses

Community Rating System (CRS) training opportunities are offered throughout the year at the Federal Emergency Management Agency’s (FEMA’s) Emergency Management Institute (EMI) and at field-deployed locations. New CRS coordinators are encouraged to attend the 4-day CRS class (E278). The course is free, and travel expenses are covered for those accepted to the EMI. Click here for course information and schedules.


Pocket Guide to the Community Rating System

Community Rating System (CRS) Overview

CRS Activity 610 – Flood Warning & Response

Preparing for CRS Verification Visit

CRS Repetitive Loss Properties

CRS Users Groups

CRS communities across the country have formed CRS Users Groups to share information about CRS activities and credits. The groups also offer training opportunities. Click below for contact information for each group.

List of All CRS Users Groups