Training & Videos

Webinars on the Community Rating System

The CRS Webinar Series provides both live and on-demand training to communities that are not yet participating in the Community Rating System, local government staff who are new to the CRS, and those with experience in the program. The Series includes basic introductory sessions and more advanced topics, most averaging about an hour in length.

All classes 1:00 pm Eastern/10:00 am Pacific


Date Topic
November 17 Changes in the CRS: The 2021 Addendum to the CRS Manual
November 18 Activity 370 (Flood Insurance Promotion)
December 15 Changes in the CRS: The 2021 Addendum to the CRS Manual
December 16 CRS & Floodplain Species Assessment Credit


Click here and type “CRS” in the search field to view webinars that are now open for registration.

Emergency Management Institute Courses

Community Rating System (CRS) training opportunities are offered throughout the year at the Federal Emergency Management Agency’s (FEMA’s) Emergency Management Institute (EMI) and at field-deployed locations. New CRS coordinators are encouraged to attend the 4-day CRS class (E278). The course is free, and travel expenses are covered for those accepted to the EMI. Click here for course information and schedules.


Pocket Guide to the Community Rating System

Community Rating System (CRS) Overview

Preparing for CRS Verification Visit

Preparing a CRS Annual Recertification

CRS Repetitive Loss Properties

CRS Activity 610 – Flood Warning & Response

CRS Activity 310 Changes for 2021

CRS Users Groups

CRS communities across the country have formed CRS Users Groups to share information about CRS activities and credits. The groups also offer training opportunities. Click below for contact information for each group.

List of All CRS Users Groups